TERMS OF USE: ITV NEWS APP
Welcome! Thank you for downloading and registering to use the content services offered to you via the ITV News App; including the use of the application and associated content, features, and services (the "Service").
Who provides the Service?The Service is provided to you by ITV Consumer Limited ("ITV", "we", "us") which is a company registered in England and Wales under company number 02937518, with its registered office at ITV White City, 201 Wood Lane, London, United Kingdom, W12 7RU. VAT Registration: 197 0041 67.
If you have any questions, queries, or complaints, or need help using the Service, then you can use the form found at www.itv.com/contactform, email us at itvxhelp@itv.com or write to us at ITV Consumer Limited, Viewer Services, ITV White City, 201 Wood Lane, London, United Kingdom, W12 7RU.
Why should you read these Terms of Use?You agree to be legally bound by these Terms of Use when you download, register for, or proceed to use any aspect of the Service. These Terms of Use contain important information about your rights and obligations, and the restrictions that may apply when you use the Service. If you do not agree with these Terms of Use, then you may not use the Service.
Why does ITV ask you to register?You can sign in with your ITVX account, or register for a free ITVX account, to use the Services.Registering to receive the Services enables ITV to provide a personalised experience to you, helping us recommend content on topics you care about, deliver relevant breaking news notifications, and see the weather wherever you are.Once registered, you’ll be able to log in to your personalised service across multiple devices.
Who can register for and use the Service?To register for and use the Service, you must be:
A natural person (i.e., not a company or corporate entity);
Located in the United Kingdom, Channel Islands, or Isle of Man (the "Territory"); and
Aged 16 or over.
If you are under 16, you must have a parent or guardian’s permission to use the Service, and your parent or guardian must register the account on your behalf.
If you do not meet the above criteria you should not access or use the Service. You agree that you will provide us with proof of your identity if reasonably requested by us from time to time.
You are responsible for all activity that occurs on or through your account. You must not share your login details with anyone. If you allow others to access the Service using your account then these Terms of Use, and any functionality and data preferences you may have, will apply to their access, use, and disclosure of information.
What information is needed to register for the Service?To register, for the Service you will need to:
provide a valid email address;
provide your name, date of birth, and postcode; and
and create a secure password.
We may ask you to verify your email address before accessing the Service. For more information, please visit support.itv.com.
Your password is confidential to you and you are responsible for keeping it secure. If you know or suspect your password has been compromised you must: (i) notify us; and (ii) change your password as soon as possible using the functionality provided within the Service. We will never ask you for your password in an email or when calling you by telephone. If we believe there has been, or there may be, a breach of security we may suspend accounts and/or require that passwords be changed.
What does ITV do with your personal information?For information regarding how we handle your personal information and our use of cookies please see our Privacy Notice (available at www.itv.com/privacy) and our Cookie Policy (available at www.itv.com/cookies).
To provide relevant regional news stories and local weather updates, the Service may request access to your device’s location data. You can manage location permissions through your device settings, though disabling location access may limit regional news features.
You can manage breaking news alerts and personalised push notifications through your device settings or within the Service’s notification preferences in your account settings. You can manage location settings in your device account settings.
What is the Service?Our Service offers users the opportunity to access news articles, watch news programming video clips, check the weather forecast, and view graphics, logos, interfaces, layout and/or other audiovisual content (“Content” which term includes any code or metadata which is contained in, linked to, from, and around such content).
What Content will be available in the Service?We aim to provide a compelling and informative content offering to you through the Service.
All Content is subject to change and is variable from time to time. We reserve the right to modify, remove, or update any Content available via the Service and/or the functionality of the Service at any time and for any reason. In particular, we do not guarantee the availability of any particular piece of Content on the Service.
Certain news articles or video reports within the Service may cover sensitive, graphic, or distressing real-world events (e.g., violence, war, or graphic language). Where appropriate, clear Guidance (G) or viewer discretion warnings will be displayed alongside Content to allow you to make informed viewing choices.
Why are you restricted to using the Service in the Territory or in certain parts of the Territory?Please note that some of our services or certain Content may not be available in certain regions within the Territory. Where this applies, it will be made clear on the Service. If you are located within such a region, you agree not to attempt to access the applicable services, and not to attempt to circumvent any software or technical measures we use to regionalise our services within the Territory.
Licence and intellectual property rights in the ServiceThe Service, including the Content, is licensed to you for your personal and non-commercial use only. When you are using the Service we grant you a limited, non-exclusive, non-transferable, licence to access the Service and the Content. Except for the limited licence granted to you in these Terms of Use, no right, title or interest in the Service or the Content shall be transferred to you. All intellectual property rights in the Service and all Content shall remain at all times the property of us or our licensors.
The names, images and logos identifying us, companies in the ITV group, our partners or third parties and our/their products and services contained within the Service are proprietary marks and may not be reproduced or otherwise used without our express permission. Nothing in these Terms of Use shall be construed as conferring by implication any licence or right to use any trade mark, patent, design right or copyright of us, any member of the ITV group or of any third party.
What can and can’t you do with the Service?You agree that you will comply with our reasonable instructions regarding your use of the Service. You agree that you will not (and you will not allow any other person to) use the Service for any purpose which is commercial, unlawful or otherwise improper. In particular, except as expressly permitted by these Terms of Use or otherwise by us, you will not by any means as a result of or in connection with your use of the Service:
remove, alter, bypass, avoid, interfere with or circumvent the digital rights management software or geo-blocking software or attempt to do any of those things or assist any other person in doing or attempting to do any of those things;
copy, download, lend, hire, broadcast, stream, capture, reproduce, archive, share, distribute, modify, translate, display, transmit or make the Content available to the public;
remove or alter any copyright or other proprietary notice from the Service or from any Content;
extract any data or metadata from the Service or any Content (including without limitation by "scraping") nor create any index or database incorporating any Content or any part of it;
capture or store any personal information relating to other users of the Service;
incorporate the Service into another service or website;
reverse engineer, de-compile, disassemble, alter, duplicate, modify, rent, lease, loan, sub-license, make copies, create derivative works from, distribute or provide others with the Service or any Content;
create any works or materials derived from or based on any Content or the Service;
use the Service in any way that may lead to the encouragement, procurement or carrying out of any criminal or unlawful activity, or cause distress, harm or inconvenience to any other person;
do anything that may cause damage to the Service or our servers, systems or equipment or those of third parties, nor access or attempt to access any users' data or to penetrate or attempt to penetrate any applicable security measures; or
give any indication that you have any commercial relationship with us, or that you are our agent or that we have endorsed any submission you may make.
How is the Service affected by your devices and internet connection?To be able to view Content and use the Service, your mobile device and operating system must meet minimum technical requirements and have an active high speed internet connection or mobile network connection. Please visit support.itv.com for further information about compatible devices and the minimum technical requirements.
Please note that while we try to have the Service available on as many devices as is reasonably possible, the compatible devices and minimum technical requirements may change from time to time. It is your responsibility to ensure that your devices, operating systems and connectivity are suitable to enable you to access the Service and the Content. We may also update the Service from time to time to maintain performance, security, and/or functionality, which may require you to download updates.
Functionality of the Service may be affected by many factors including: (i) the format of the Content, (ii) your location, (iii) the speed, bandwidth and setup of your internet service; and (iv) the functioning of the device being used. As such, we cannot be responsible for your ability to view Content or the availability of all features and functionality, even if your device meets the minimum technical requirements.
You will be responsible for any costs and other charges or expenses charged by your internet service provider or network operator in relation to your internet service, your mobile service and any use of the Service.
What rights does ITV have against you?
You agree to compensate us in respect of any damages suffered by us or any of our losses resulting from any claim made by a third party in each case in respect of any matter arising from your use of the Service in breach of these Terms of Use or from your violation of any applicable law or regulation.
We reserve the right to suspend, restrict, or terminate your access to the Service at any time at our sole discretion. We may also ban or suspend you as a user of the Service if you do not comply with these Terms of Use.
What is ITV’s liability to you?You have certain legal rights as a consumer in relation to our provision of the Service and nothing in these Terms of Use will restrict those rights nor limit our liability for death or personal injury resulting from our negligence or for fraud.
We will not be responsible for any damage or loss caused to you where such damage or loss is not reasonably foreseeable to you and us when you use the Service, including where the damage or loss results from our breach of these Terms of Use.
All services are provided on an ‘as is’ and ‘as available’ basis. We cannot promise that the Service will be free from errors or omissions nor that it will be available uninterrupted and in a fully operating condition. Whilst we do take reasonable precautions to prevent the occurrence of computer viruses and/or other malicious programmes, we do not guarantee that the Service will be free from viruses.
The Service may be suspended temporarily and without notice in the case of system failure, maintenance or repair, or for reasons beyond our reasonable control. We will not be responsible to you or to any other person in the event that all or part of the Service is unavailable or altered.
We will not be responsible for:
any damage or loss caused to you where you are not entering into these Terms of Use as a consumer;
any use by you of the Service or content that isn’t authorised by us under these Terms of Use; and/or
any failure, any suspension and/or any termination of access to the Service or any Content in connection with or arising out of a force majeure event. In these Terms of Use, a "force majeure" event means any event, circumstance or cause beyond our reasonable control and shall include, without limitation, strikes, lock-outs or other industrial disputes, nuclear accident or acts of God, war or terrorist activity, riot, civil commotion, malicious damage, compliance with any law or government order, rule regulation or direction, accident or breakdown of plant or machinery, fire, flood, storm, epidemic or pandemic, or default of suppliers, and where they are beyond our reasonable control, any other acts, events, omissions or accidents.
Is ITV liable for third party sites and services?The Service may contain links to other third party sites and services. Such links are provided for your ease of reference and convenience only. We have no control over those third party sites or services and are not responsible for their contents. We do not endorse the material contained in any third party’s sites or services and have no association with their operators. You agree that we will not be a party to any transaction or contract with a third party that you may enter into and we will not be liable to you for any loss or damage which you may suffer by using those third party sites and services. You agree that you will not involve us in any dispute you may have with such third party sites and services.
Which laws apply to these Terms of Use? These Terms of Use are available in English only and shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising in connection with these Terms of Use shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless otherwise required by law.If any provision of these Terms of Use shall be found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other provisions of these Terms of Use which shall remain in full force and effect.
Which regulatory bodies regulate the Service?Ofcom regulates the editorial content of the Service. You can find further information about Ofcom at https://www.ofcom.org.uk/tv-radio-and-on-demand. You can write to Ofcom at PO Box 1285, Warrington WA1 9GL or you can telephone them on 0300 123 3333 or 020 7981 3040.
Changes to these Terms of UseWe may amend these Terms of Use from time to time. By proceeding to use the Service you agree to be bound by any changes to the Terms of Use. It is your responsibility to ensure you review these Terms of Use regularly to familiarise yourself with any changes.
Where a change materially impacts your legal rights or obligations, we will notify you and give you time to read the new terms before the changes take effect (this may include posting details of the change on the Service). We will try to give you at least 30 days’ notice unless there are security, legal, or regulatory reasons we need to give less notice. If you do not agree to any change to these terms then you must stop using the Service.